We want you to be absolutely certain about VitalMap. That's why we offer a 100% unconditional 30-day money-back guarantee.
If for any reason you are not satisfied with the software within the first 30 days of your purchase, we will provide a full refund. No questions asked, no technical qualifiers, and no exceptions.
To request a refund, simply email our support team at support@webvitalagency.com with your order details or receipt. We process all refund requests within 2 business days.
If you are a consumer in the EU or UK, you have a statutory 14-day right to cancel your purchase. However, for digital content (software), you acknowledge and agree that this 14-day period expires once you have started to download or access the digital content. This does not affect our 100% unconditional 30-day guarantee.
As the Merchant of Record, Paddle.com handles the billing, payment processing, and refund fulfillment for all VitalMap licenses. Your refund will be credited back to the original payment method used during checkout.