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Healthcare · Phoenix Metro, AZ

Multi-location dental: consistent rankings

A growing dental group had inconsistent visibility across their 5 locations. We implemented standardized local SEO, and now all offices rank in the top 3.

5 offices

Locations optimized — all locations now consistent

+8 positions

Average rank improvement — across all locations

+40%

New patients per month — increase in new patient calls

+180 reviews

Review growth — across all 5 locations

Background

The challenge.

Phoenix Family Dental (name changed for privacy) had grown from 1 to 5 locations over 8 years. Each location had been set up and managed somewhat independently, resulting in inconsistent local SEO performance.

When we ran heatmaps for each location using VitalMap, the results varied wildly. The Tempe location dominated its area, while the Gilbert location was barely visible beyond a 1-mile radius.

Audit

Challenges we identified.

Each location had different GBP optimization levels

NAP inconsistencies across 100+ directory listings

Some locations had very few reviews while others had many

No standardized process for review generation

Overlapping service areas causing cannibalization

Different website page quality for each location

Approach

Our approach.

Multi-location SEO requires standardization without losing local relevance. We developed a systematic approach:

Solutions

Solutions implemented.

Created master NAP document with standardized formats

Audited and cleaned citations for all 5 locations

Implemented consistent GBP optimization across all profiles

Deployed uniform review generation system at each office

Used heatmaps to define non-overlapping service territories

Created unique, high-quality location pages for each office

Results

Location-by-location results.

Scottsdale

Before

Position 12

After

Position 2

Tempe

Before

Position 8

After

Position 1

Mesa

Before

Position 15

After

Position 3

Chandler

Before

Position 6

After

Position 2

Gilbert

Before

Position 18

After

Position 3

Territory

Handling service area overlap.

One key challenge was that some locations had overlapping service areas. When someone searched from Tempe, should they see the Tempe location or the nearby Mesa location?

Using heatmap data from VitalMap, we mapped each location's natural territory and optimized content accordingly. This reduced cannibalization and improved overall visibility.

Takeaways

Key takeaways.

Standardization is essential

Each location needs the same foundational optimization to perform.

But keep it local

Each location page should have unique, genuinely local content.

Track each location separately

What works for one office may not work for another.

Systemize review generation

Make it part of the patient experience at every location.

Have multiple locations?

We specialize in multi-location local SEO. Let's discuss your situation.

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